tag:blogger.com,1999:blog-3684250999334358862.post5194490539917965518..comments2023-12-19T00:39:30.338-08:00Comments on Crazy RxMan: The Return of Respect Starts with UsCrazy RxManhttp://www.blogger.com/profile/07077488214299929481noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-3684250999334358862.post-85184477221505518842014-09-20T12:09:37.724-07:002014-09-20T12:09:37.724-07:00Right on, Anonymous! I couldn't have said it a...Right on, Anonymous! I couldn't have said it anymore succinctly. <br /><br />Oh, and *Gonzo95211*, your hipocrisy is showing: it's much more brave to use a weird screen name than "anonymous". <br /><br />From another ANONYMOUS poster (aka gobbledygook8553)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-23123597862118373972014-09-19T17:16:18.984-07:002014-09-19T17:16:18.984-07:00So Gonzo and Awesome..would you rather your prescr...So Gonzo and Awesome..would you rather your prescriptions be filled as fast as possible or filled correctly which means being checked and sometimes double checked for errors and checked against your medication profile to make sure what you're getting isn't foing to interfere with your other medications. Your choice folks. And let me point out since it is MY license and livelihood on the line, im going to choose filling it correctly and so you will have ro wait a little longer. Tell me do you also treat you doctor and his staff the way you treat your pharmacy staff when you have to wait or show your new insurance card or update your info? We are NOT McDonalds!Anonymoushttps://www.blogger.com/profile/09333162697739197304noreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-19499722489036750382014-09-17T11:04:49.862-07:002014-09-17T11:04:49.862-07:00There now, you see? If "Anonymous" (how ...There now, you see? If "Anonymous" (how very brave) above, feels that it's fine to abuse someone so viciously just because you dont like what they said, I really dont see how this is a mature line to take. Highly unpleasant. And even sadder that the comment has been approved. Gonzo95211noreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-17262861579358967552014-09-16T06:26:21.294-07:002014-09-16T06:26:21.294-07:00@awesomesauciness
The excuse you use for behaving ...@awesomesauciness<br />The excuse you use for behaving like a bitch is part of the problem. There is no excuse for that behavior. The problem you were having was YOUR problem. Call the doctor office and ask whats up. And yes, Jack was smiling just to keep you quiet so he can get on with his day. Unfortunately your behavior was rewarded with success. Congrats.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-56145153971625703122014-09-15T15:00:24.762-07:002014-09-15T15:00:24.762-07:00I'm in my 34th year as a pharmacist and when I...I'm in my 34th year as a pharmacist and when I am in the vicinity of a pharmacy department as a customer and can overhear the conversation between a tech and a patient it quite often causes ME anxiety and I am not even involved. The general public should have to work in retail for a period of time before they are allowed to shop in stores. It would give them an appreciation of what the world is like on the OTHER side of the counter/transaction.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-43041418085552607402014-09-15T14:29:08.774-07:002014-09-15T14:29:08.774-07:00The problem is we don't respect anyone, these ...The problem is we don't respect anyone, these days. Not anyone. Not really. Sometimes we're polite, but we think we're right, always, so contradiction makes everything.... iffy.<br /><br />...I wonder how much difference a nice sign might make... sort of a "here's how your prescription is filled!" or a "here is what we're doing!" sign.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-42136989322116241732014-09-15T13:38:26.121-07:002014-09-15T13:38:26.121-07:00To Gonzo and Awesome...no one is saying to make a ...To Gonzo and Awesome...no one is saying to make a person wait out of spite. We know what it is like to be sick and have to wait at the doctor's office. We know what is is like to have to wait at the pharmacy with a toothache or a crying baby. Most of us have been there. If your multiple prescriptions were magically done in five minutes and billed and filled correctly, you have a great pharmacist. But when our worth as pharmacists is judged by how fast we can type, count and label then we do become jaded and cynical.bcmigalnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-78261585042831311922014-09-15T12:36:57.109-07:002014-09-15T12:36:57.109-07:00I've only really gotten impatient one time wit...I've only really gotten impatient one time with my beloved pharmacist.<br /><br />In my defense, I had a temp of 103 and was in danger of coughing up a lung.<br /><br />When they told me the doc hadn't sent anything over for the raging infection in my lungs and could I come back later, I told them hells no, and if you like I'll stand here and cough all over you until we get this taken care of. Magically, five minutes later I had my scripts. I went home, collapsed, and don't remember much about the next several days as my body tried to fight off the illness.<br /><br />I did tell "Jack" I was sorry the next time I saw him, and he just smiled. I'm certain his smile translated to 'screw you, lady' but I didn't care. I still meant it.<br /><br />There are two sides to these stories. I think that sometimes the pharmacist's view of the world is a bit jaded.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-12410195770841262842014-09-15T12:04:23.784-07:002014-09-15T12:04:23.784-07:00Look, the World isn't in the 1890's, and p...Look, the World isn't in the 1890's, and people have places to be and things to do. So of course, folks expectations as to wait times are sky high- there's other folks breathing down their necks, just as they are seemingly breathing down yours. Having said that, wait times are a function of how long it takes. Put simply, it is what it is, and it takes as long as it does. However long it takes to do the job correctly, and check all the required boxes is the right amount of wait time. I don't see much sense in making any one wait simply to make them feel some sort of "respect" for out profession. Gonzo95211noreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-14442699362325632662014-09-15T10:41:26.306-07:002014-09-15T10:41:26.306-07:00It's not just pharmacists, and I suspect it...It's not just pharmacists, and I suspect it's more a symptom of the public in generals "me first, nothing is ever my fault/responsibility, and if I'm not satisfied someone must pay" attitude. Veterinarians get it too - absolutely no respect for our time, skills or efforts.<br /><br />Clients blow off appointments without even a call, yet blow up when you ask them to pre-pay (it's a 3 strikes system for us, so repeat offenders only). I mean, it's just OUR time, it's not actually *valuable* at all. They show up with 3 animals when scheduled for 1, they show up to recheck a test performed at another vet and flip out when expected to pay for the doctor's exam (this happened last week) because clearly the time of a professional should be comped for no reason. <br /><br />The worst part - there's no way to change these things and stay in business. If you crack down on disrespectful morons, they go on Facebook/Yelp/Google reviews and trash you. One idiot screamed at me last week that she KNOWS how flea medications work (she figured it was a force field around that banished fleas from the area), she could "almost be a vet" because she had a pet with fleas before, there are NO FLEAS in her house, they MUST be coming from outside... and what was I going to do to "make it right" when a single dose of preventive didn't fix it? And the office manager's response was: free medication to make it right, because the idiot might run to Facebook and say mean things. We cannot win, and we won't at this rate.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-85846126148465119862014-09-15T09:06:31.947-07:002014-09-15T09:06:31.947-07:00It's not only the patients. Our employers do n...It's not only the patients. Our employers do not respect us for a nanosecond. We must meet the "expectations" i.e. waiters filled in 15 minutes or less, wait time/promised time above 90% , quotas for immunizations, adherence calls, and "scores" for every task imaginable. There is no mention of patient care. But you can bet if the "metrics" are not met, there will be counseling and coaching. When safety is compromised due to stress and threats, the pharmacists will be thrown under the bus.bcmigalnoreply@blogger.comtag:blogger.com,1999:blog-3684250999334358862.post-41519343930989917692014-09-15T07:55:47.420-07:002014-09-15T07:55:47.420-07:00As you mentioned, the doctor's office is frequ...As you mentioned, the doctor's office is frequently to blame here. I have had several procedures w/ local anesthetic where I can drive after. The doc sends me off to "fill this at the pharmacy on your way home, then stay off your feet for the next x days, taking the pills every 8 hours blah blah blah." So I'm working in that small window until the local wears off hoping my pharmacist can "fill it while I wait." If the doc knows that they are going to prescribe this pain med after my procedure, why can't they give me the script beforehand to fill beforehand so I don't have to wait, post procedure and annoy my pharmacist. I'm guessing if it is a controlled med, they don't want to prescribe it until after the procedure to cover their butt.<br /><br />I just had a doc tell me to pick up a numbing cream for a procedure that he swore was over the counter. Every pharmacy I went to said I need a prescription. So, after calling my doc to say I couldn't get it, he ends up phoning in a prescription just 3 hours before the procedure when I need to use the stuff an hour before the procedure. This results in me having to harass my poor pharmacist again basically at my doctor's instruction.Anonymoushttps://www.blogger.com/profile/05863006432488142637noreply@blogger.com