We bring Mr. Limp down to the drop off window. We get Mr. Limp's info, type in the prescriptions, and badda bing, they're not covered. the cash price is more than he wants to pay.
Mickey the pharmacy manager tells him we might have more luck with his insurance if he gets the doctor to write a prescription for the 5mg Cialis. Mr. Limp rushes off to make the call.
2:00 pm ~ Mickey leaves for the day.
2:14 pm ~ Mr. Limp calls to tell us that his doctor will be calling in a prescription for Cialis 5mg. This is so not helpful.
2:16 pm ~ Unknown to the pharmacy staff, the doctor leaves a voicemail for the Cialis 5mg. There are no bells and whistles. The only thing we get is a tiny red light indicating a message is waiting.
2:17 pm ~ Mr. Limp calls AGAIN to ask if we got the message. I see the red light and tell him I'll call him back if the message is about his prescription.
2:18 pm ~ I get the message off the phone. I have to rewind several times because YOU FREAKING DOCTORS WON'T SLOW DOWN WHEN YOU LEAVE A MESSAGE.
2:18 pm ~ While I'm on the phone, Mr. Limp calls and the tech puts him on hold.
2:19 pm ~ I get on the phone with Mr. Limp and try to process the Cialis 5mg on the fly. It is also not covered. Thanks, Mickey. So I tell the guy the cash price for 10 tablets. He agrees and we hang up.
2:23 pm ~ I'm NOT KIDDING... Mr. Limp is at the drop off window (nothing learned about the previous encounter) asking for his prescription of Cialis.
(And no, he wasn't on his way to the airport or headed out of town.)
If it doesn't work, maybe it's because it shouldn't. Scientists, how about you stop playing with your dicks and find us a cure for cancer!
ReplyDeletePlease tell that to infertile women.
ReplyDeleteGetting blood to flow to a part of the body is a lot simpler than preventing cells from rapidly multiplying in various places of the body. A single chemical compound is unlikely to cure cancer, but can help pulmonary issues.
You may as well say "Hey, quit arresting drunk drivers and get working on world peace!"
Fast food mentality perpetuated by corporate idiots that haven't worked a day in an actual pharmacy.
ReplyDeleteNot fast enough? Here's a gift card with a personal apology from the manager and the pharmacist.
Not friendly enough despite the fact you were an insufferable jerk to the staff? Bam, have another gift card and another apology.
Unreal.
~ 2:18 pm. Yes, I have been there my friend. Rewinding the voicemail message SEVERAL times, attempting to understand what is being said. Fortunately, my employer, Goofitup Pharmacy, takes this time consumer into account when developing metrics and predicting how many prescriptions we will be doing next week (magic), the tech help required to make up for the RPh being idle, on the phone, and how many prescriptions the RPh can do per hour. (Psyche) Still searching for the keys to unlock the golden cufflinks.
ReplyDelete