Anyway, Mickey tells me about the excitement that happened that morning. A street bum was in the store filling a grocery cart with a large amount of groceries. We get bums, but apparently this guy was unusual because he was dressed in a burlap sack or something. That's what Mickey said, anyway.
According to Mickey, a sub commander was watching him and then the guy was GONE, vanished into thin air, with a cart full of groceries. Good job, guys.
I see the bum push the cart in front of the pharmacy back and forth a couple of more times then I get busy taking care of pharmacy patrons.
About 30 minutes pass and a sub commander comes up to the pharmacy and starts asking me questions about the bum. I'm not Loss Prevention and I don't know why I'm being quizzed. I told the manager that I called the front desk a half hour ago.
"He got away," the manager says. "We're investigating it now."
Maybe 30 minutes ago might have been a better time to investigate... but that's none of my business.
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| The actual guy seen a week later in same outfit. |
I know this comment is off topic but I need to ask it anyway! If your customers/patients could do anything for you just to say thank you for all you do what would that be? What kind of treats are an appropriate thank you? So far, I called the store manager & asked for the DM's name/number! I purposely held back because I thought it was funny listening her stammer and stutter about what I could possibly need (I know I'm a terrible person)! After an appropriate amount of freak out time I said, "This is all a good thing but I don't want the ladies in the pharmacy to know I've inquired!" She was quite taken back that I was that pleased! I drive 20 minutes each way & pass another store in the chain (not WAG, Walmart, CVS) & still chose them (I've tried the other location and the manager was an ASS)! It's not easy for acute scripts when I'm sick & miserable and than have to spend 40 minutes in the car when there are several places I could go! The DM was on vacation and I won't hear from her until Monday but I plan to sing their praises! They seem to always be thanking me for being a great customer! I don't expect them to do anything but fill my scripts! If there's an insurance issue, that's my problem not theirs! No refills on a script, I handle it, it's not their problem (though I let them contact my doc but I do too)! They help me so much by telling me when coupon codes are available (sometimes looking them up for me), shipping scripts UPS if I can't get in (because it's faster than mail) & they've even dropped them off after surgery or a hospital stay! So I want to do something nice for them in addition to calling the DM! I need to do it on a Thursday or Friday because there's never a day all three are working but on a Thursday two are there and Friday the one that wasn't there on Thursday will be there on Friday & the same with Friday & than Saturday!! So, I ask, Crazy, for some ideas, please? Thanks in advance!
ReplyDeleteSounds like you have a nice pharmacy there. Tell them you want to bring them lunch some day and ask them what they like. I had a happy lady ask me and I merely said Mexican food is great. She said when to bring it, so I said on my long day.
ReplyDeleteThe next long day she came in with several plates of Mexican food from the best place in town ~ plenty for me and the techs, and enough to take some home for later.
It was a good day and we felt very appreciated.
Hey, I've wondered the same thing. My old pharmacy was awesome and I wanted to do something for them because they always went above and beyond... but my new one (forced on me by my insurance) sucks. No tacos for them!
ReplyDelete