Micro Font Size

What purpose does a micro size font have?

Less toner used?

To cause the pharmacist or tech to use a magnifying glass?

To irritate anyone that has to squint to read it?

I'm not sure. You tell me.

The Oh So VERY Important Conference Calls

Place: Goofmart Pharmacy
Time: Opening

If you're a pharmacist or pharmacy technician, YOU KNOW how critical opening is to any retail pharmacy. There's a stack of reports, a queue of scripts to process, and quite probably a pile of labels of medications to fill from the previous day. And in most cases... a line of people waiting for service.

OPENING is not the time to deal with a conference call.

And yet, there she was was, our illustrious RPM, requesting us to call in for a conference call right at the opening bell. You know the time... when the Zombies are looming around the pharmacy, dragging one foot, waiting for you to open so you can fill their narcs that have printed "DO NOT FILL UNTIL [today]" plastered all over them. 

And then there's the people who used the texting service or called the dial in number sometime in the night and punched in their Rx number (and were texted back or told that their prescription wouldn't be ready until a couple of hours AFTER opening) who are out there with the Zombies. 

OPENING is a magic time, not much different than CLOSING time. The twelve or fourteen hours in between opening and closing won't do. No, we MUST conduct our pharmacy business at these two times. A close third is LUNCHTIME because no one would go to the pharmacy at lunchtime, would they?

So I dialed into the conference call, punched in the secret code to get in, and listened so very intently as the Zombies paced back and forth. And there she was, our illustrious RPM, spending the first FIVE MINUTES of the conference call talking about her daughter's volleyball tournament coming up the following weekend.

No, I'm not kidding you. She wasted FIVE MINUTES of our precious time talking about that. I was stunned, almost catatonic like the Zombies bumping into each other just outside the gate waiting for their narcs. Surely, surely there was something incredibly important about to be discussed in this conference call. 

And then, for all my hoping, NOPE, nothing was said that was of any value, whatsoever to the normal operation of the pharmacy. Nothing. There was nothing in the phone call that mattered to anyone in this entire universe. It was a complete waste of time. WHAT A COMPLETE WASTE OF TIME!

Happy Father's Day!

"Being a father has been, without a doubt, my greatest source of achievement, pride and inspiration. Fatherhood has taught me about unconditional love, reinforced the importance of giving back and taught me how to be a better person."

~Naveen Jain

Drugs You Never Knew Existed: ALPRAZADONE!

ALPRAZADONE!

I have a very sweet lady and no matter how many times I've corrected her, she constantly says "Alprazadone" when asking for her Alprazolam refill. I've given up. I call it "Alprazadone" too now.

Curmudgeon Destiny

"I'm the consumer. You're the pharmacy. That's your business. YOU take care of it."

These are the exact words said to me by a patient wanting a prescription transferred to our location in response to my asking her if the other Goofmart pharmacy had the prescription on their shelf ready for her to pick up. 

It was a simple question, really. A simple yes or no would save oodles of time on our end. But apparently it was somehow offensive.

If people still wonder why pharmacists become old curmudgeons and hermits, it's because of stories like these.

Still No Sign of Him

This was from November in 2016 and I still haven't seen the guy. I'm starting to think he can't follow through.

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