This is the snooty part of town. People demand to
be waited on immediately, no matter what you're doing. You could be providing
life-saving CPR to grandma, but you better damn well stop to get someone's
freaking Ambien off the shelf for them.
My pharmacy is long and narrow. It has a drop-off
window at one end and a pick-up window at the other end. How people get these
two terms confused is beyond me, but that's ok, we deal with it. I'm talking
about something else right now. If I'm at one end of the pharmacy, working on
something, helping someone, trying to bite off a piece of my sandwich, or
whatever, and someone comes up to the other end of the pharmacy, that's when the
fun begins.
Some people are very forward an announce their
arrival. "Hello? HELLO?!" (The second "hello" is always louder and more
forceful despite the fact that they didn't even give me a chance to respond to
the first "hello.")
Then there are the people with the fake cough... apparently they think this is somehow more "polite." Nevertheless it is still annoying.
One thing more annoying is the knocking on the counter. For some reason it is a "knock... knock... knock." One knock with one hand, following by a second knock with the other hand, then back to the first hand for a third knock. So many people do this that it can't be a coincidence. There must be some secret "knock... knock... knock" school out there for taking control of any situation.
Then there are the people with the fake cough... apparently they think this is somehow more "polite." Nevertheless it is still annoying.
One thing more annoying is the knocking on the counter. For some reason it is a "knock... knock... knock." One knock with one hand, following by a second knock with the other hand, then back to the first hand for a third knock. So many people do this that it can't be a coincidence. There must be some secret "knock... knock... knock" school out there for taking control of any situation.
But the third thing... this annoys me beyond
belief. I'm gritting my teeth even thinking about it. It drives me insane. If
I ever start packing a gun at the pharmacy this will be a sad day for the next
person who does this... the KEY RATTLING! They walk up to the counter. Most
will just drop their keys on the counter. Others play with them. It drives me
INSANE and normally I'm fairly sane. Serenity now! Serenity now! (obscure TV
sitcom reference).
What's all this for? Getting helped a total of 30
seconds faster than if you just stood there and I noticed you. I spend my day
at the pharmacy like a Green Beret looking for an invader. I scan the horizon
constantly waiting to provide superior customer service. I do see out of the
back of my head too and I know when you're there... I just might be helping
someone else. I'll get to you. Patient, CALM DOWN!
5 comments:
I... never knew that my natural nervous figiting was a demand for attention D:
At least you don't have drive-thru. It doesn't matter that the sensor alerts us to someone pulling up, they always ALWAYS push the damn bell to ring the phones. They must drive up with their window down and arm already sticking out of the window, ready to push that button before their car comes to a complete stop.
Seinfeld :)
In the clients' defense, not all retail pharmacies have the different window system. One pharmacy that I went to very often just had three windows, all of which were the same (and all of which were next to each other.) It wasn't necessarily efficient, but nobody got confused standing in the wrong line.
You know, the more I read your blog, the more I want to show up at your pharmacy and be a stellar customer and make your day. :)
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