Saturday, September 24, 2016

Now Miss Loosey has a Chin Rash!

This lady truly is her own worst enemy. She read online that putting Vitamin C on the skin rejuvenates and brings out a healthy glow.

So what does she do? She coats her chin with Vitamin C, which caused a rash and now acne.

And of course, no story would be complete without her running down to the pharmacy to pester me about what she can do now to fix her chin.

"Stop believing everything you read on the Internet!" was my only advice.

Friday, September 23, 2016

This is me...

Listening to all your excuses
as to why you need
an early refill on your narcs...

Thursday, September 22, 2016

Next in Line!

After the remodel, things are different. And because things are different, our regular clientele don't know where they should stand and wait their turn. It seems previous obvious to me where they need to line up, but like I say... it's different than it was before.

Case in point....

We get a 4:30 pm rush. This happens sometimes. It's the Twilight Zone hour. People get off of work and race to the pharmacy to pick up their meds so they can then get home, eat, and tune into Duck Dynasty. 

The start of the line for the pick-up window is close to the line for the drop-off window. Oh, there's Miss Dumbleson. She's in line at the drop-off window. She must have a new prescription. This isn't surprising... she sees a new doctor almost every day. Oh and here comes Mrs. Loombaron. She flies right by the drop-off line and zooms right over to the register.

I step over to the will-call to get her medications off the shelf. Then I hear it...

"I'M NEXT IN LINE!" in a guttural, growling voice. Was it even human? I'm not sure who said it. It was loud and angry and deep and scary. "I'M NEXT!!!" -- Miss Dumbleson is looking at Mrs. Loombaron with a look that would melt ice. People pushing their carts by look at the situation in horror. A kid sitting in a cart has his mouth wide open. I saw a teenager that the store has who pushes a broom around quickly push the broom around the corner and vanish.

Miss Dumbleson is clearly not in the pick-up line, but I don't want to start a fight or get in the middle of things. This was one of the situations where you just want to slink into the corner and hide until it is all over. But I'm a grown man and well, you just can't do that.

Mrs. Loombaron, "I'm so sorry, I had no idea you were next in line. I'm so sorry, let me move."

And then as if angels themselves descended, Miss Dumbleson replies, in the most sweet, flowery voice you've ever heard, "It's ok, sweetie. It's not a big deal at all. You go next..."

I quickly check out Mrs. Loombaron and get Miss Dumbleson's meds ready to check out. I don't want to destroy this complete stroke of luck. The heavens have shined upon me today.

Upon finishing our transaction, Miss Dumbleson smiles at me... and with the same flowery voice, she says, "Happy a great day, Crazy!"

Tuesday, September 20, 2016

Loss Prevention at the Goofmart

I show up for an afternoon shift at Goofmart Pharmacy. Mickey the pharmacy manager goes over the various issues we have pending so that I will be on top of things when the patients start showing up. It's called OVERLAP, but The Authorities want us to use overlap time for flu shot clinics and CMRs and other stuff instead of discussing pharmacy issues... but that's none of my business.

Anyway, Mickey tells me about the excitement that happened that morning. A street bum was in the store filling a grocery cart with a large amount of groceries. We get bums, but apparently this guy was unusual because he was dressed in a burlap sack or something. That's what Mickey said, anyway.

According to Mickey, a sub commander was watching him and then the guy was GONE, vanished into thin air, with a cart full of groceries. Good job, guys.

So later in the afternoon I see a bum in the store going back and forth through the grocery, filling a cart full of groceries. He matches the description of the bum I heard about. I get on the phone and call the service desk up front and tell them that I think the bum is back. And yeah, his outfit kinda looked like a burlap sack.

I see the bum push the cart in front of the pharmacy back and forth a couple of more times then I get busy taking care of pharmacy patrons.

About 30 minutes pass and a sub commander comes up to the pharmacy and starts asking me questions about the bum. I'm not Loss Prevention and I don't know why I'm being quizzed. I told the manager that I called the front desk a half hour ago.

"He got away," the manager says. "We're investigating it now."

Maybe 30 minutes ago might have been a better time to investigate... but that's none of my business.

The actual guy seen
a week later in same outfit.

Monday, September 19, 2016

Security is of Utmost Importance!

It's that time of year again... time for the Goofmart Auditor to come around and stick her nose into every corner of the pharmacy to find something wrong.

Everyone starts at 100%. Then the little dings here and there add up. Anything below 92% is considered failing. Now let's not talk about the implications of that. How many of you would have been thrilled to get 92% in all your classes in high school? I sure would have.


The major ding that killed our score today happened right when she arrived. Mickey the other pharmacist had left the side door (which leads into the million dollar waiting room) wide open. He does this on occasion because Goofmart Grocery refuses to turn down the thermostat. It's not winter yet so there's no reason to make it colder and more comfortable for the customer. No, we're a blistering adobe blast furnace this time of year. Seriously, we should start baking pizzas in addition to filling scripts. Add to that not having enough tech help and all the running around that goes along with that lack of help and we end up hot and nasty in the pharmacy. Having the door open creates a slight breeze which helps.

But noooooo, that's not acceptable. "It's a security risk," the auditor explained. "Security is of utmost importance." Now, mind you, she's explaining this while standing in the middle of our pharmacy, which has been remodeled in such a way that we have low counters all around the front of the pharmacy. (They're even lower than the sample picture I found online). They're so low even an old lady could jump over them at any time. In the center of the low counters is an even lower "half door" which anyone can reach over and open to let themselves in at any time. Little kids do it all the time. More than once we've had a parent doing laps IN our pharmacy chasing a laughing toddler. Or if you're tall and wanted to get in the pharmacy in a hurry, you could easily step over the half door. There is absolutely NOTHING that would prevent a burglar from entering the pharmacy at ANY time. But keeping that one silly side door closed is of "utmost importance."

It's this kind of nonsense that makes the Crazy RxMan... well, CRAZY. I really wonder if there is anyone in upper management with any brains at all. Seriously.