12:30 pm -- Prescription dropped off:
Yes, they physician did, in fact, give this prescription to his patient without a quantity.
12:45 pm -- Ok, no problem. We'll just call the office. The tech calls and is on hold for ten minutes then gets routed to a voice mail.
3:00 pm -- Patient calls, wants to know what's going on.
3:10 pm -- Tech calls doc office, speaks to a live person, explains the situation. Tech was then told the physician's assistant would call back right away.
4:30 pm -- No return call. I ask the tech to call again. There's no answer at the physician's office.
5:00 pm -- Patient shows up. We explain the situation. The patient APOLOGIZES for the physician.
The next day
10:30 am -- I ask the tech to call again. He gets the voice mail, again. He leaves another message.
We don't hear from the patient. He must have given up.
The following day
3:30 pm -- The office leaves a voice mail to FINALLY to give us a quantity. They didn't have the guts to push through to speak to us.
Next time I'll just make up my own number.