"Yes, I want to know when my Carisoopradle prescription will go through..."
He's trying to say the generic name for Soma. How cute.
He gives me the Rx number. I put it in. The magic of insurance tells me they will pay for the refill on his 30 day supply of Soma on day 22, which is TOMORROW.
"I can fill it tomorrow," I tell him as I'm looking in our calendar file... then I see it... "I also see that we have this already scheduled for tomorrow. You've called about this already."
"I'm just making sure," he says. "What time do you open?"
I tell him when we open.
"So you'll have it ready then?"
"There are many tasks involved in opening the pharmacy . I'll have your medication ready at 30 minutes past the hour."
"Well I have to have it before then. I need to be somewhere at 30 minutes past the hour. You can't give me three tablets right when you open?"
"Ok, I'll see you at 30 minutes past."
So much for the appointment. Priorities are priorities.
10 minutes after opening on Thursday morning...
"Hi, I'm Mr. Somalicious. I know I'm early, but is my Soma ready?"
"No. We talked about this last night."
"You can't give me three tablets right now? I have to be somewhere in an hour."
Funny how the stories change, isn't it?
Mr. Somalicious wanders off, dejected that he has to wait another whole twenty minutes.
Final Score: Pharmacist 1, Soma Addict: 0