Lady: "I'm here for my prescription. It was emailed over earlier today. My name is Ms. Lowque."
Me: "Yes, I have it here. I didn't have any insurance info on the computer for you but it is on our $4 list. It may not even be worth trying to run it on insurance."
Ms. Lowque: "I have insurance. Here's my card."
I begin putting in the information. Lines start forming at the drop off and pick up window. This makes most pharmacists nervous. I'm no exception.
I send off the claim. It comes back "PHARMACY MODEL NOT ACCEPTED."
Me: "Your insurance says you have to go to a specific pharmacy to use this insurance."
Ms. Lowque: "I know."
What?! She let me put in her insurance info while people are lining up for service knowing that it wasn't going to work anyway? What's up with that?
Seriously... I really, really worry about our species. The average IQ must be dropping dramatically all around the globe, or at least in my neighborhood.