I'm typing in a new prescription for a new patient, getting personal details such as name, address, date of birth, etc. when another lady walks up and inserts herself between the new patient and the drop off window.
"Where's the glucose tablets?" she asks.
I'm amazed at the rudeness. I look over her shoulder to the lady that I was working with and tell her I'll be just a moment. I rush to the back counter, grab a box of glucose tablets, and start opening it as I rush my way back.
"Why are you opening it?" she asks.
"I don't want you to go into hypoglycemic shock," I blast back.
"I just want to buy some..." she starts.
"Oh," I said. "Since you pushed your way in front of the lady I was helping I figured this must be an emergency."
Lady, looking embarrassed, takes the container of tablets and slinks away.
Point made. Pharmacist: 1, Rude Patient: 0