I've had this same conversation with a dozen people the past few weeks. I wonder if it isn't all some prank:
Patient comes to the window.
"Where's your stuff for dry eyes?"
Me, looking at the patient, seeing ONE red eye, "We keep that on aisle six, but you MIGHT have pink eye. You'll need to see a doctor and YOU MIGHT NEED an antibiotic."
"Allergies would likely affect both eyes. IT COULD BE conjunctivitis... pink eye. You MAY need an antibiotic for the eye."
"Where are your eye antibiotics?"
"You'll need to see a trained doctor."
"Can I just put Neosporin in it?"
"No, you need to see a medical doctor. Very few eyes actually meet the criteria for bacterial conjunctivitis to require and/or respond to antibiotics. Most are some other benign pathology that just needs symptomatic therapy like viral conjunctivitis, allergic rhinoconjunctivitis or noninfectious causes like nodular episcleritis or subconjunctival hemorrhages."
"Can't you just give me an antibiotic?"
"Where's your stuff for dry eyes again? I'm pretty sure it's just allergies."