The following call happened exactly as written here. Nothing was deleted. This is EXACTLY how the call transpired:
“Goofmart Pharmacy... where we inoculate to make you great. How may I help you?”
“I’d like to know how much a medication will cost on my insurance,” the caller states.
“I can only tell you the cash price. Or if you bring in the prescription and your insurance card I can process it and find out your co-pay. Or YOU can call your insurance and they can tell you directly.”
“I already called them. They said it’s $60 for a month supply.”
Long pause as I gather my thoughts... wondering what I missed here.
“Sooooo... what can I do for you?”
“I’d like to know how much my medication will be on my insurance."
I can’t help myself.
“$60 for a month supply,” I reply.