It happens every day.
Ring... ring... ring...
Tech answers phone, "Thank you for calling Goofmart Pharmacy. This is Super Tech. How may I help you?"
"I need to talk to the pharmacist."
"Please hold for a moment."
Super Tech tells me that I have a phone call waiting.
"Hello, thanks for holding, how may I help you?"
"Yes, I need a refill. The number is 7939439."
Every damn day.
ATTENTION PATIENTS: You do NOT need to talk to the pharmacist to order a refill on your prescription. You can ask anyone who answers the phone. You don't even need to talk to anyone. You can use your phone's keypad to enter the prescription number. You used that same keypad to phone the pharmacy so I know you know how to use it.
You DO NOT need to talk to the chef to order a steak. You know this. You DO NOT need to talk to the Doctor to make an appointment. You know this. You DO NOT need to talk to the cab driver to get a cab. You know this.
So WHY do you think you need to talk to the pharmacist to ask for your refill? Why? Why? Why?