A lady approaches the PICK UP window, yapping away on her cell phone. The technician on duty and myself hear everything. We're now forced participants in her cell phone conversation...
"Oh yeah, he's got to just I go. I told him he needs to go, nobody's going to stop him. Yeah, that's right, he should just go, right? Oh, ha ha ha... I'm at the pharmacy and there's a sign that says 'Please end your cell phone conversation before approaching the pharmacy window.' Yeah, I know, right? Ha ha ha. No, I told him he should just go. What's that, you think his mom should tell him too? Sure, she should tell him. Oh, no I wouldn't call his dad though..."
The lady keeps talking on her cell phone, all the while looking at the technician. He's not going to do a thing until she gets off that phone and I'm behind him 100%. She keeps yapping and staring. I continue working on something incredibly important...probably saving another life like waiting on hold with Medicaid to get insurance info for a patient that just can't seem to find his card... you know, something like that.
Now I'm not kidding, the lady keeps yapping for at least another five minutes. She's so engrossed in her conversation that she has failed to see that we're purposely ignoring her until she gets off the phone. Another person gets in line and the tech asks cell phone lady to step aside while he helps the guy waiting. She does, yapping away, including everyone around her in her quest to get who knows who to go who knows where.
The tech checks out the guy. Another minute passes. Cell phone lady FINALLY ends her conversation and asks for her prescription, THEN asks... "What was the hold up? Why did it take so long??!"