Tom gets the man's club card information, processes the payment, and gets the medication in a bag and staples it all up tidy and nice for the patient to take on home...
Except the patient has a parting comment.
<Pointing at Tall Tech Tom>
"You're the REASON I had to come back, just so you know!" he says, angrily, and stomps off.
Neither Tom nor I have any clue what the man was referring to... not an idea in the world.
Just another day in retail pharmacy.