The Domino family: They call the pharmacy, and despite the fact they can use the automated system to put in the their Rx number OR use the Internet, they just HAVE to talk to a pharmacy staff member and give us the Rx numbers over the phone. This is time consuming. That's WHY we have the automated systems. It's FOR YOU and FOR ME.
So after going through all that for their three family members, the Dominoes show up, ALWAYS, during the busiest part of the day. ALWAYS. And Mrs. Domino, no matter how many people are in line behind her, no matter how busy we look... she's going to write a damn check EVERY SINGLE TIME. In 1970 it wasn't a big deal. In today's world that's a lifetime!