Wednesday, April 25, 2018

The Co-Pay

The following call happened exactly as written here. Nothing was deleted. This is EXACTLY how the call transpired:

Ring... ring...

“Goofmart Pharmacy... where we inoculate to make you great. How may I help you?”

“I’d like to know how much a medication will cost on my insurance,” the caller states.

“I can only tell you the cash price. Or if you bring in the prescription and your insurance card I can process it and find out your co-pay. Or YOU can call your insurance and they can tell you directly.”

“I already called them. They said it’s $60 for a month supply.”

Long pause as I gather my thoughts... wondering what I missed here.

“Sooooo... what can I do for you?”

“I’d like to know how much my medication will be on my insurance." 

I can’t help myself. 

“$60 for a month supply,” I reply.

“Ok! Thanks!”



Anonymous said...


Hildy said...

Wait! Wait! I just realized that you answered the phone with "...where we innoculate to make you great." Do you seriously have to answer the phone that way? You poor thing.