The grocery store housing my pharmacy has an issue with their heating/cooling. I don't know all the details but apparently they have to have a NASA engineer come out twice a year and switch the system from HEAT to COOL in the summer and then COOL TO HEAT in the winter. And since they only do this twice a year, we end up suffering the latter part of each season until the switch over.
This past fall we were well past the need for the air conditioning at the store. It was cold outside and colder inside because the air conditioning was blasting out cold air all the time. For a company that prides itself on customer service, the managers weren't very impressed by patients/customers complaining about the indoor temperature. I can deal with it myself by wearing a sweater or warmer clothing under my lab jacket, but at one point I had had enough of people complaining to ME about the temperature like I have anything to do about it.
So I flagged down the next assistant manager I saw walk by (I call them Sub Commanders because the company I work for is much like the Romulan Empire) and asked him if something could be done about the temperature... and that I had received several complaints from customers, thinking that might sway him.
In all honesty, this was his reply: "When you go to the grocery store, EVERYONE KNOWS you wear a jacket!"
News to me. I swear it was so cold I saw his breath when he answered.