Tuesday, September 5, 2017

Never Assume Gender

While I was on vacation a floater working in my place changed the gender on a patient named Jamie, costing me 20 minutes today when I had to call insurance to figure out why it was rejecting. 

"Missing/Invalid DOB" was the reject. If it had just said "Invalid Gender" then I could have solved it quickly. 

I don't know why the floater decided to change it. Obviously we had been processing prescriptions for this patient for quite awhile.

This is clearly a case in favor of...

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