Here's an image that was tweeted a couple of years ago by another pharmacist. I apologize but I don't recall who tweeted it or where it was from. But this is an example of the unfortunate disconnect that occurs between patient and pharmacist:
I understand your point of view. I really do. Now try to understand mine:
As a pharmacist, I took this oath:
I promise to devote myself to a lifetime of service to others through the profession of pharmacy. In fulfilling this vow:
I will consider the welfare of humanity and relief of suffering my primary concerns.
I will apply my knowledge, experience, and skills to the best of my ability to assure optimal outcomes for my patients.
I will respect and protect all personal and health information entrusted to me.
I will accept the lifelong obligation to improve my professional knowledge and competence.
I will hold myself and my colleagues to the highest principles of our profession’s moral, ethical and legal conduct.
I will embrace and advocate changes that improve patient care.
I will utilize my knowledge, skills, experiences, and values to prepare the next generation of pharmacists.
I take these vows voluntarily with the full realization of the responsibility with which I am entrusted by the public.
So to the author who proposed that this be our credo: I can speak for all pharmacists to say that no one, no pharmacist, tech, or otherwise wants you to suffer, ever. In most cases, pharmacists will do everything in their power to make sure you get your meds correctly and on time.
THAT BEING SAID... we do have specific legal and moral obligations. I will adopt your credo and watch out for you, but at the same time, I ask that you do not ask me to do anything that breaks or even slightly bends the law. Do not ask me to do anything that will put my job in jeopardy. And while you may think it is just a job for us, it is not. Our job gives us our quality of life. If we lose our job our quality of life is gone, and for a longer period of time than being out of meds for a day or two.