A lady comes in and asks for her medication. I go to will call. There's nothing there.
"It may have been here awhile," she says.
I tell her we don't have anything for her.
"YES YOU DO!" she says, angrily.
I verify her name and date of birth. I verify her address. I look on the computer. The last time Goofmart filled anything for her was two and half years ago, and that was at another location. I tell her that.
"Nope, the doctor called it in HERE," she says.
"Maybe it was called into Flea Circus Drugs down the street, or Wagmart across the street?" I ask her.
"NOPE. I COME HERE ALL THE TIME. DIAL-A-RIDE BRINGS ME."
"I don't have anything here and I don't know what to tell you."
She rolls her eyes. She grabs a business card off the counter and squints at me as she walks away.
I can't wait to see what nonsense she's going to say to Goofmart in her complaint.