Monday, December 29, 2014

My Advice: Be Careful with OTC Advice

An older fellow wanders up to the pharmacy counter.

"What do you have for my leg pain?" he asks. "I get pain in my legs at night."

After asking him a few questions, he tells me he refuses to see a doctor. Therefore the only advice I have for him is to try some Tylenol. I direct him to pain center area of the store.

A few minutes later he comes back with a tube of hydrocortisone cream and asks me if I think it will help his leg pain.

"No," I tell him. "Like I said, you should try some Tylenol."

He wanders off. After another few minutes he comes back with a can of Lotrimin spray and asks me if I think it will help his leg pain.

"No," I tell him. He wanders off.

Ten minutes later two women come up to the counter with him. I assume it is his daughter and wife. They start giving me the riot act as to why I would tell this man to get the cream and spray for his leg pain. They don't even give me a chance to respond before they turn around and storm off.

Given What's going on in Utah, now I'm certain I'm liable for a lawsuit.

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