Thursday, March 10, 2016

What's Up with That?

Lady: "I'm here for my prescription. It was emailed over earlier today. My name is Ms. Lowque."

Me: "Yes, I have it here. I didn't have any insurance info on the computer for you but it is not very expensive for cash. It may not even be worth trying to run it on insurance."

Ms. Lowque: "I have insurance. Here's my card."

I begin putting in the information. Lines start forming at the drop off and pick up window. This makes most pharmacists nervous. I'm no exception.

I send off the claim. It comes back "PHARMACY MODEL NOT ACCEPTED."

Me: "Your insurance says you have to go to a specific pharmacy to use this insurance."

Ms. Lowque: "I know."

What?! She let me put in her insurance info while people are lining up for service knowing that it wasn't going to work anyway? What's up with that?

Seriously... I really, really worry about our species. The average IQ must be dropping dramatically all around the globe, or at least in my neighborhood.


real drug store said...

think about how stupid the average person is. then realize that half the people are stupider than that. -george carlin

Unknown said...

Obviously a Snootyville trophy wife.

Anonymous said...

And people wonder why I have high blood pressure and drink too much.

What saves me from completely losing it are the rare customers that understand what me and my techs go through. The ones that step up to the counter and loudly exclaim, "geez, what the heck was wrong with that person?" and then laugh. Or, better yet, the ones that tap the rude customers on the shoulder and say things to them that I'm not allowed to.