Wednesday, August 15, 2018

It's NOT a Punishment

So we had a mandatory conference call Monday morning as a punishment for not having done enough pneumonia shots the past two weeks.

But our RPM insists "it’s not a punishment." It’s just to keep us focused on their agenda.

She spent at least five minutes talking about how she was worried that her son wouldn’t be able to participate in his baseball tournament on Saturday because of the forecast for rain.

So this is our punishment: Being forced to listen to her personal issues and concerns that have nothing to do with pharmacy.

The she opened up the floor to hear what people say they’re doing to promote shots.

Dead silence. At least 30 seconds. Probably because we were all just stunned that she would waste our time like that when we've got actual work to do.

Finally some new pharmacist spoke up and said he’s asking every customer. Oh, darn. That's a good one. Why didn't we think of that?!

What a waste of 15 minutes. It put me behind right away. But that's not important. Profit is what's important.

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